We do not allow returns or refunds for any purchases made through our website. All sales are final and non-refundable.

We take great care to ensure that your product reaches you in perfect condition. However, if you receive a damaged item, we offer a replacement under specific conditions. To be eligible, you must record a clear unboxing video starting from the sealed package, showing the damage clearly. This video proof is mandatory. You must contact us within 24 hours of delivery with the video evidence. If these conditions are met, we will arrange a replacement of the same product. Please note that we do not offer refunds under any circumstances.